Hello everybody!! .
Sorry for late posting for this week, suddenly missing in
action hahaha!
We had been very busy this week. .I hopes we are back in
track, okay! Today we want to talk about Information’s System in Amazon.com.
.very excited right?!
For your information, Amazon renovated the entire system in
the year of 2000. These systems include analysis software from “Epiphany”,
logistics from “Manugistics” and new DBMS from oracle. (Gerald, 2012) For
communication with supplies amazon seal deal with Excelon for business-to
business integration system.
Amazon.com uses 2 main system which have been develop for
its e-business strategy to manages vast number of product and tens of millions
of active customers. They have been mainly used for renting space on
its-e-platform to other:
- Amazon Web Service (AWS) http://aws.amazon.com/
- Simple Storage Service (SS) https://aws.amazon.com/s3/
Amazon web service has become a global platform for
individual to retailers and developers to advertise their product through the amazon.com
web site by building their web based application through reliable, Scalable,
and robust web service. At the same times Amazon.com has widened data and
robust infrastructure cheaply and easy by releasing a variety of integrated web
service. In additional, these service have provided Amazon.com to monitor all
activities to analysis and making right decision for its global e-business
The other system, simple storage service (s3) has been
designed to make web-Scale computing easier for the business partners and the
developer by web service interface to keep and receive any data, anytime from
anywhere. S3 has also given Amazon.com the opportunity of accessing the same
data storage for running its global e-business. It has known the world’s
largest retailing data of storage course this kind of vast storage bubbles the
appetite of fraudsters . . .
Service Oriented
Architecture
The mainframe of the company
information system is focused on Service Oriented Architecture (SOA). SOA allow
Amazon.com information system the opportunity to be ultra-scalable, high
performance, sustainable growth availability and enhancing wide range of
software components independently smooth. The system has focused on performing
the end data to keep more items, more consumers and more order to reinforce the
online sites. The attractiveness of the system is that is has built to reuse of
the information in multi context and partial work instead of a bigger process,
SOA is comprehensive, and fully distrusted and decentralized service platform
that serves multi applications. So amazon.com can vary its business models
easily.
Customer Relation
Management
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The challenges of amazon.com web
services are very prominent. Every second thousands of customers are searching
for products and ordering products, the systems have to be fast, reliable and
secured. The customers’ information is collected, integrated, consolidated,
analysis from all over the world, and then result are distributed to consumer
touch point. Every second CRM system is taking customer information though
their searching, data mining, and wish list and so on. The features, which are
easily accessed by customer, allow amazon.com to enhance its customer
satisfaction. Whatever customer buys or not they are providing information
about them. Systems are smart enough to analysis the information and provide
service accordingly. It occurs by relying on software and hardware system in
processing, gathering, and using data in a basic web remedy.
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